Returns Policy
If you have any issues with your Reborn Aura product, don’t worry at all, we have a 30 day money back returns policy for unused and unopened products.
In the unlikely event that you’d like to return your product, please contact our returns team directly through info@rebornaura.com quoting your order number and “RETURNS” in the subject heading. We’ll get back to you with a few simple steps of how to get the product back to us.
All return requests must be submitted by you within 30 days of receiving the order (in its entirety).
You will be refunded in full to your original form of payment, including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
If you have any questions or are unsure about anything, please contact our helpful team at info@rebornaura.com.
Shippings
Estimated Shipping Time:
Europe: 5-10 working days.
Please note, the above estimates include processing and shipping time. After you’ve placed an order, please allow 5-10 business days to receive your order.
Shipping Rates: proceed to checkout to view the shipping rate for your country.
COVID19 Safety:
We are taking extra care and precautionary measures when packaging our products. Employees are wearing masks and gloves during the packaging process and surfaces and products are disinfected multiple times a day.
